Starting October 1, 2020, Bosch IoT Marketplace will only be available within the Bosch Group.

Data Protection Notice


1. Data Protection Notice

Bosch.IO GmbH (herein-after "Bosch" or "We" or "Us") is delighted about your visit to our website and platform under ("Bosch IoT Marketplace") and about your interest in our company and our products. The Bosch IoT Marketplace is a platform where Customers can access and use different Service Offerings, among other things the Marketplace to conveniently subscribe to Services and download Software Products which may be provided by Bosch or Third-Party Providers.

Here you can read or print our data protection notice.

2. Bosch respects your privacy

The protection of your privacy throughout the course of processing personal data as well as the security of all business data is an important concern to us. We process personal data that was gathered during your visit of our Online Offers confidentially and only in accordance with statutory regulations.

Data protection and information security are included in our corporate policy.

3. Controller

Bosch is the controller responsible for the processing of your data; exceptions are outlined in this data protection notice.

Our contact details are as follows:

Bosch.IO GmbH
Ullsteinstrasse 128
12109 Berlin
+49 711 400 40990

4. Collection, processing and usage of personal data

4.1 Processed categories of data

The following categories of data are processed:

  • Communication data
    • Salutation
    • Firstname
    • Lastname
    • E-Mail address
    • IP-Address
    • Bosch-ID
  • Contractual master data
    • Contractual relationships, contractual or product interest
    • license key of subscription
  • Client history
    • Subscription-history/Sales history
    • Active subscriptions
    • List of created users
    • User-role
  • Contract accounting and payment data
    • Firstname
    • Lastname
    • Department /Cost Center
    • Billing Address
    • Phonenumber
    • Emailaddress
    • Cost center
    • Transaction data
    • Unit
    • VAT ID

4.2 Principles

Personal data consists of all information related to an identified or identifiable natural – in Switzerland: or legal – person, this includes, e.g. names, addresses, phone numbers, email addresses, contractual master data, contract accounting and payment data, which is an expression of a person's identity.

We collect, process and use personal data (including IP addresses) only when there is either a statutory legal basis to do so or if you have given your consent to the processing or use of personal data concerning this matter, e.g. by means of registration.

4.3 Processing purposes and legal bases

We – as well as the service providers commissioned by us – process your personal data for the following processing purposes:

  • Authentication of the centralized Bosch-ID in case of account registration or login with existent user account
    (Legal basis: Fulfillment of contractual obligations under our contractual terms).

  • Provision of the Bosch IoT Marketplace Offerings and fulfillment of contractual obligations under our contractual terms. This includes:
    • User Account
      • Registration
      • Login
      • Administration
    • Usage of the Online Offers
      • Exploration and selection of Online Offers
      • Subscription/Purchase to the Online Offers
      • Download of Offers
      • Administration of Subscriptions
      • Display of Subscription-/Sales-history
    • Payment Processing
      • Order/Subscription
    • (Legal basis: Fulfillment of contractual obligations).

  • Validation of contract accounting and payment data
    (Legal basis: Fulfillment of contractual obligations)

  • Provision of these Online Offerings and fulfillment of contractual obligations under our contractual terms including invoicing.
    (Legal bases: Fulfillment of contractual obligation, respectively our justified interest in an efficient claims management)

  • Provision of a shared billing profile for the platforms Developer Portal and Bosch IoT Marketplace.
    (Legal basis: Fulfillment of contractual obligations)

  • Resolving service disruptions as well as for security reasons.
    (Legal bases: Fulfillment of our legal obligations within the scope of data security, and justified interest in resolving service disruptions as well as in the protection of our offers)

  • Answering user requests via E-Mail.
    (Legal bases: Fulfillment of contractual obligations or justified interest in the improvement of products / services)

  • Safeguarding and defending our rights.
    (Legal basis: Justified interest on our part for safeguarding and defending our rights)

4.4 Central Bosch-ID

You may register for our Online Offers exclusively using the central Bosch-ID. The centralised Bosch-ID was devised by Robert Bosch GmbH for the Bosch Group in order to allow for the joint users to benefit from offers of different group companies using centralised application data and increase data safety.

Robert Bosch GmbH, Robert-Bosch-Platz 1 70839 Gerlingen-Schillerhöhe, Germany ("Bosch") is responsible for the provision of this single sign-on service.

If you apply for a centralised Bosch-ID, the General Terms of Use for the Registration and Use of a centralised Bosch-ID and the Data Protection Notice of a centralised Bosch-ID shall apply.

After successful registration you may utilise the registration data used for the centralised Bosch ID also for registering for this online offer. To this end, we shall provide a Bosch registration template for the centralised Bosch-ID. Bosch then shall confirm your authorisation and provide us with the master data required for using our offers (e.g. surname, first name, date of birth, company name, email address, telephone numbers, mail address). Your password shall not be communicated to us.

Concerning further data transfers within the Bosch Group associated with the centralised Bosch-ID, please refer to the Data Protection Notice.

You may cancel your user agreement concerning the centralised Bosch ID at any time by unregistering. To this end, please click on the following link:

4.5 Registration

If you wish to use or get access to benefits requiring to enter into the fulfillment of a contract, we request your registration. With your registration on the Bosch IoT Marketplace we collect personal data necessary for entering into the fulfillment of the contract (e.g. first name, last name, date of birth, email address, if applicable, details on the preferred payment method or on the account holder) as well as further data on voluntary basis, if applicable. Mandatory information is marked with an *.

Statements for Bosch IoT Marketplace are:
  • Salutation
  • Firstname
  • Lastname
  • Email-Address
  • Password (password is stored in encrypted form)
  • Cost center (internal customers only)
  • Department
  • Company name
  • Company address
  • VAT ID
  • Phone number

4.6 Log Files

Each time you use the internet, your browser is transmitting certain information which we store in so-called log files.

We store log files to determine service disruptions and for security reasons (e.g., to investigate attack attempts) for a period of 30 days and delete them afterwards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.

In log files, in particular the following information is saved:
  • IP address (internet protocol address) of the terminal device used to access the Online Offer
  • Internet address of the website from which the Online Offer is accessed (so-called URL of origin or referrer URL)
  • Name of the service provider which was used to access the Online Offer
  • Name of the files or information accessed
  • Date and time as well as duration of recalling the data
  • Amount of data transferred
  • Operating system and information on the internet browser used, including add-ons installed (e.g., Flash Player), http status code (e.g., "Request successful" or "File requested not found").

4.7 Children

This Online Offer is not meant for children under 16 years of age.

4.8 Data transfer

4.8.1 Data transfer to other controllers

Principally, your personal data is forwarded to other controllers only if required for the fulfillment of a contractual obligation, or if we ourselves, or a third party, have a legitimate interest in the data transfer, or if you have given your consent. Particulars on the legal bases can be found in the Section - Processing purposes and legal bases.

Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.

4.8.2 Service providers (general)

We involve external service providers with tasks such as sales and marketing services, contract management, payment handling, programming, data hosting and hotline services. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply to the statutory provisions. Service providers may also be other Bosch group companies.

4.9 Transfer to recipients outside the EEA

We might transfer personal data to recipients located outside the EEA into so-called third countries.

In such cases, prior to the transfer we ensure that either the data recipient provides an appropriate level of data protection.

You are entitled to receive an overview of third country recipients and a copy of the specifically agreed-to provisions securing an appropriate level of data protection. For this purpose, please use the statements made in the Contact section.

4.10 Duration of storage; retention periods

Principally, we store your data for as long as it is necessary to render our Online Offers and connected services or for as long as we have a justified interest in storing the data (e.g. we might still have a justified interest in postal mail marketing after fulfillment of our contractual obligations). In all other cases we delete your personal data with the exception of data we are obliged to store for the fulfillment of legal obligations (e.g. due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period of time).

Bosch stores the customer's history for a period of 10 years following the last interaction with customer support for processing of any subsequent inquiries and in compliance with statutory documentation obligations. Personal data related to specific problems are automatically deleted at the latest by 3 years after the problem was solved. Attachments are subject to statutory retention terms and are respectively stored and automatically deleted within 3 years of the problem being solved.

5. Cookies

5.1 Usage of Cookies

In the course of the provision of our Online-Offer cookies may be used.

Cookies are small text files that can be saved on your device when an Online Offer is accessed.

5.2 Categories

We distinguish between cookies, which are absolutely necessary for the technical functionalities of the Online-Offer and cookies and tracking-mechanisms, which are not absolutely necessary for technical functionalities of the Online-Offer.

This Online-Offer only uses cookies that are technically necessary.

5.2.1 Technically required cookies

By technically required cookies we mean cookies without those the technical provision of the online service cannot be ensured. These include e.g. cookies that store data to ensure smooth reproduction of video or audio footage.

These cookies will be deleted after the end of your visit.

5.2.2 Management of cookies

You can manage your cookie settings in your browser.

Note: The settings you have made refer only to the browser used in each case.

5.2.3 Deactivation of all cookies

If you wish to deactivate all cookies, please deactivate cookies in your browser settings. Please note that this may affect the functionality of the website.

6. External Links

Our Online Offers may contain links to third party internet pages – by providers who are not related to us. Upon clicking on the link, we have no influence on the collecting, processing and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located) as the conduct of third parties is naturally beyond our supervision. We do not assume responsibility for the processing of personal data by third parties.

7. Security

Our employees and the companies providing services on our behalf, are obliged to confidentiality and to compliance with the applicable data protection laws.

We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or unauthorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.

8. User rights

To enforce your rights, please use the details provided in the Contact section. In doing so, please ensure that an unambiguous identification of your person is possible.

Right to information and access:

You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.

Right to correction and deletion:

You have the right to obtain the rectification of inaccurate personal data concerning yourself without undue delay from us. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

This does not apply to data which is necessary for billing or accounting purposes or which is subject to a statutory retention period. If access to such data is not required, however, its processing is restricted (see the following).

Restriction of processing:

You have the right to demand for – as far as statutory requirements are fulfilled – restriction of the processing of your data.

Data portability:

You are entitled to receive data that you have provided to us in a structured, commonly used and machine-readable format or – if technically feasible – to demand that we transfer those data to a third party.

Objection to direct marketing:

Additionally, you may object to the processing of your personal data for direct marketing purposes at any time. Please take into account that due to organizational reasons, there might be an overlap between your objection and the usage of your data within the scope of a campaign which is already running.

Objection to data processing based on the legal basis of "legitimate interest":

In addition, you have the right to object to the processing of your personal data at any time, insofar as this is based on a legitimate interest. We will then terminate the processing of your data, unless we demonstrate compelling legitimate grounds according to legal requirements which override your rights.

Withdrawal of consent:

In case you consented to the processing of your data, you have the right to revoke this consent with immediate effect. The legality of data processing prior to your revocation remains unchanged.

8.1 Right of complaint with supervisory authority

You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state or to the supervisory authority responsible for us. This is: State Commissioner for Data Protection and Freedom of Information

Königstrasse 10a
70173 Stuttgart

Postal address:
P.O. Box 10 29 32
70025 Stuttgart

Tel.: 0711/615541-0
FAX: 0711/615541-15

9. Changes to the Data Protection Notice

We reserve the right to change our security and data protection measures if this is required due to technical development. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.

10. Contact

If you want to contact us, please find us at the address stated in the "Controller" section.

To assert your data subject requests and notification of data protection incidents please use following link:

For suggestions and complaints regarding the processing of your personal data we recommend that you contact our data protection officer:

Data Protection Officer
Information Security and Privacy Bosch Group (C/ISP)
Robert Bosch GmbH
Postfach 30 02 20
70442 Stuttgart


11. Effective date